Sales clerk (m/f/d)

• a flexible working hours model with flexitime arrangements
• performance-related pay in accordance with the applicable in-house collective agreement
• attractive special payments such as holiday pay and a Christmas bonus
• Targeted training opportunities for professional development
• Modern, well-equipped workstations in an expanding work environment
• Company pension scheme and other attractive employee benefits
• Good accessibility by public transport

What you can always count on at persona service:

• thorough preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for independently coordinating the entire national and international order processing workflow, from order placement through to successful dispatch
• You will also be responsible for actively managing the interface between production, logistics and sales to ensure the smooth execution of orders
• You will also oversee professional customer communication and resolve all order-related queries directly and in a solution-oriented manner with international customers
• Supporting strategic sales initiatives aimed at the continuous growth of market share is also part of your daily, exciting tasks and projects
• As part of your role, you will support the ongoing analysis and optimisation of existing logistical procedures and administrative workflows
• Furthermore, you will help ensure the careful maintenance of all key customer data and order processes within the company’s internal systems
• Finally, you will be responsible for handling complaints professionally and, through your solution-oriented approach, ensure consistently high levels of customer satisfaction

• You have completed a commercial apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or wholesale and foreign trade management clerk (m/f/d)
• You also have some relevant professional experience in a comparable role, ideally gained in an industrial or technical working environment
• You stand out thanks to your confident proficiency in using modern ERP systems as well as standard MS Office and CRM applications
• You have native-level written and spoken German, as well as business-level, fluent English for day-to-day communication
• Furthermore, you possess a high degree of organisational skill, a very structured approach to work and are completely reliable
• Finally, you are a true team player and impress with your strong customer focus and your distinct solution-oriented approach in your day-to-day work
• To fulfil this position of responsibility, in addition to your professional expertise, you must hold a valid work permit and be permanently resident in Germany