Sales Consultant (m/f/d)

• 30 days’ holiday a year to recharge your batteries
• full reimbursement of the cost of the Deutschlandticket
• fair remuneration with an attractive performance-related bonus
• a structured start to your role through an intensive onboarding programme
• long-term career prospects with the option of taking on managerial responsibility

What you can always count on at persona service:

• a direct route to permanent employment with our clients
• Close support throughout the entire application process
• Close coordination with you and your potential employer, taking your preferences into account
• Intensive preparation for the interview

• You will provide structured advice to those with a commercial or technical background on further training opportunities and analyse their personal training needs in a targeted and solution-oriented manner
• You will also be responsible for supporting potential course participants from the initial contact, through expert advisory sessions, right through to their formal course enrolment
• Furthermore, you will be responsible for the ongoing maintenance and follow-up of all incoming ‘hot’ contact details, without the need for active cold calling as part of your day-to-day work
• Your responsibilities also include working closely with the lecturer management team on course planning and with site management to continuously optimise existing processes
• As part of your role, you will support the transparent recording of relevant customer data and activities in modern systems to ensure a high standard of advisory service
• Furthermore, you will support the sales team in actively achieving set targets and celebrate sustained successes together as a team
• Finally, you will be responsible for regularly attending internal information sessions and providing expert preliminary advice to qualified prospective clients over the phone

• You have successfully completed further training as a Sales Specialist (m/f/d) or Business Administration Specialist (m/f/d), with a solid background as an Office Management Assistant (m/f/d)
• You also have several years’ demonstrable professional experience in internal sales, as well as sound knowledge of providing expert customer advice and structured B2C sales
• Your confident use of common CRM systems and the MS Officesuite for the efficient management of customer data and enquiries
• You have excellent written and spoken German at a business-proficient level, as well as a clear and professional manner when dealing with customers
• Furthermore, you bring a high degree of empathy and strong communication skills to your daily, respectful interactions with customers
• Finally, you are results-oriented and work independently with a high degree of self-motivation and determination to successfully support prospective clients
• To fulfil this responsible role, in addition to your specialist expertise, you must hold a valid work permit and be permanently resident in Germany