Service Assistant (m/f/d)

Office, Economy & Administration
Bremen
30,000 - 35,000 € p.a.
Full-time
Do you want to contribute your expertise in a new working environment? Then you've come to the right place! We are more than just recruiters - we are your personal career counsellor. Our focus: Your next professional step, in which you really feel comfortable.

For our client, a medium-sized company in the automotive and authorised dealer industry in Bremen, we are looking for you as a Service Assistant (m/f/d) as part of the temporary employment with takeover option.
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What we offer

  • Attractive employee discounts on vehicle purchases and workshop services
  • Company pension scheme and capital-forming benefits
  • Regular further training and further training opportunities in the in-house academy
  • modern working environment with high-quality technical equipment
  • bicycle leasing via JobRad for sustainable mobility
  • joint team events to strengthen collegial cohesion

What you can always rely on at persona service:
  • €50 a month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
  • Bonuses as well as holiday and Christmas bonuses
  • Free tutoring for your children on the Ubimaster learning and tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • Multiple further training opportunities

Job description

  • You are responsible for professionally answering and forwarding all incoming telephone calls and are therefore the central voice for our customer's customers
  • In addition, you are responsible for coordinating and booking service appointments, taking into account current workshop capacities and the individual wishes of the customer:
  • In addition, you will be responsible for maintaining master data in the system and ensure complete documentation of all customer-relevant information and processes through your careful working methods
  • General processing and supporting the service team in administrative processes are also part of your daily tasks in this modern and dynamic working environment
  • As part of your job, you will support the optimisation of the telephone switchboard and contribute significantly to the high level of customer satisfaction through your friendly manner:
  • Finally, you will be responsible for the preparation of documents for workshop planning and ensure a smooth flow of information between the various specialist departments of the dealership

Requirements

  • You have successfully completed training as an office management assistant (m/f/d), automotive salesperson (m/f/d) or retail salesperson (m/f/d) and are looking for a new challenge
  • In addition, you have sound professional experience in the switchboard or reception area of a car dealership, which means that you can always maintain an overview even in stressful situations
  • You have a sound knowledge of common MS Office applications and ideally some experience with industry-specific dealer management systems, which makes you a competent candidate for this position
  • You speak and write German at native speaker level and communicate confidently and in a friendly manner with our client's customers:
  • Furthermore, you have a high degree of service orientation and reliability in order to always handle customer concerns in a professional, friendly and solution-oriented manner
  • Finally, you are a real team player with a structured way of working and impress with your engaging demeanour and strong communication skills in direct customer contact
Apply now

Do you still have questions?

Your Welcome Team will take care of you!

Call us on 02351 7893111.

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