Service technician telephone support (m/f/d)

• Long-term employment with a takeover option
• Humanity and friendly, respectful interaction with each other
• Recognition and appreciation of your personal performance
• Familiar interaction and an "open ear" for your needs
• Employee parking spaces available

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more. e.g. for the Germany ticket and much more
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning & tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple training opportunities

• In technical support for currency exchange systems, you provide our customers with competent assistance
• You are the direct contact person on the hotline when technical questions arise about the device
• In the event of malfunctions, you provide targeted assistance over the phone and guide customers step by step through the solution
• You also provide advice on the phone for general questions about the device and ensure a positive service experience

• You have completed training in the technical field, e.g. as a technician (m/f/d), service technician (m/f/d) or a comparable qualification
• You naturally have a technical understanding
• You communicate confidently in written and spoken English
• A valid work permit is part of your profile
• With your communicative manner, you are convincing in daily customer contact