Steel Sales Assistant (m/f/d)

• flexible working hours to help you balance work and leisure
• an attractive company pension scheme with an employer contribution
• a comprehensive range of corporate fitness programmes
• free drinks at work
• Good public transport links

What you can always count on at persona service:

• A direct route to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your preferences into account
• intensive preparation for the job interview

• You will be responsible for providing bespoke customer support in the steel sector, whilst adhering to internal quality standards and keeping abreast of current market developments, working in an office-based role
• You will also be responsible for processing incoming customer enquiries and preparing accurate quotations in close collaboration with the field sales team
• You will also oversee the entire order processing workflow, from order entry through to on-time delivery, whilst ensuring compliance with all contractual requirements
• Maintaining customer master data and monitoring outstanding items are also part of your day-to-day operational duties
• As part of your role, you will support the field sales team in preparing for customer appointments and sales promotion activities
• Furthermore, you will assist with handling customer complaints and coordinate the resolution of issues in close consultation with relevant internal departments
• Finally, you will be responsible for compiling meaningful sales statistics and will contribute to the optimisation of administrative processes

• You have successfully completed an apprenticeship as a wholesale and foreign trade management assistant (m/f/d), an industrial business administration assistant (m/f/d) or an office management assistant (m/f/d)
• You also have solid professional experience in internal sales, ideally with a direct link to the metal or steel industry
• Your confident use of common ERP systems and the MS Office suite sets you apart in your day-to-day work
• You have native-level (C2) written and spoken German, as well as strong communication skills
• Furthermore, you bring a high degree of customer focus and strong teamwork skills to collaborative work within the team
• Finally, you are highly resilient and always work in a structured and goal-oriented manner within our client’s demanding day-to-day operations
• To fulfil this responsible role, in addition to your professional expertise, you must hold a valid work permit and be permanently resident in Germany