Technical customer advisor (m/f/d)

• Detailed and thorough induction
• Flat management structures in a family-run company
• High level of personal responsibility in the workplace
• Diverse range of activities in everyday working life
• Long-term employment in a permanent position
• Extensive care during breaks
• flexible organisation of working hours
• leasing of an individual JobRad
• support with childcare
• diverse opportunities for further training

What you can always rely on at persona service:

• direct path to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• You will be responsible for providing active technical advice and support to existing customers in the national and international sales area, both in the office and in the field
• In addition, you will be responsible for the precise preparation of technical calculations and the preparation of well-founded quotations for complex sheet metal processing components
• Furthermore, you will be responsible for sales and contract negotiations with customers:and ensure a sustainable business relationship through competent technical support
• You will also be responsible for overall project management for the scheduling and content of project execution, including close coordination with production
• As part of your role, you will support work preparation by providing all the necessary technical data and information for a smooth production process
• You will also be responsible for the preparation of quotations for complex smooth production process
• Furthermore, you will support existing customers with technical issues and work with them to develop customised solutions, taking into account the machine production possibilities
• Finally, you will be responsible for monitoring the progress of the project and ensuring quality standards in terms of high customer satisfaction within your entire area of responsibility

• You have completed further training as a technician (m/f/d) or master craftsman (m/f/d) specialising in sheet metal processing or a comparable qualification with a technical focus
• A sound training as a construction mechanic (m/f/d), metalworker (m/f/d) or industrial mechanic (m/f/d) forms the solid foundation of your technical expertise for this position
• In addition, you have several years of professional experience in technical sales or project management, ideally within the sheet metal processing industry or a metalworking company
• You have a sound knowledge of common MS Officeapplications as well as in dealing with modern ERP systems characterise you for the daily administrative work
• You have a native level of written and spoken German as well as a good command of English for communication with international partners and customers
• You have a good command of English for communication with international partners and customers:
• Furthermore, you have a high level of communication skills and the ability to work in a team and impress with your confident and professional manner towards all contact persons
• In addition to your technical expertise, you also have a valid work permit and permanent residence in Germany to fulfil this responsible position