Technical Office Assistant (m/f/d)

• High-quality health and safety equipment
• In-house training opportunities

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• a wide range of training opportunities

• You will process and coordinate customer and service enquiries with a technical eye and keep all parties involved up to date
• You will independently clarify technical queries regarding repairs, maintenance and service calls with customers and service technicians
• You will draw up and process quotations and service orders
• For pumps, compressors and similar rotating machinery, you will select suitable spare parts and components and allocate them
• You carry out technical assessments of electric motors and electric drive technology, taking into account the fundamentals of control and plant engineering
• You liaise with customers, service technicians, suppliers and internal specialist departments
• In technical order processing, you provide support and carefully document processes in the ERP system and in MS Office
• In the future, you will take on the independent management of maintenance and service contracts

• You have completed a vocational qualification as an electronics technician (m/f/d), mechatronics technician (m/f/d),

industrial mechanic (m/f/d)

or a comparable qualification

• You have experience in technical service, maintenance or technical back-office work
• You have a basic knowledge of electrical engineering, control systems and plant engineering
• You understand electrical diagrams and can work to them
• You are confident using MS Office; experience with ERP systems is an advantage
• You have a basic command of written and spoken German
• Reliability, the ability to work as part of a team and a meticulous and proactive approach to your work are your strengths
• A valid work permit for Germany rounds off your profile