Back-office and Reception Clerk (m/f/d)

You bring experience and specialist knowledge – we offer the right opportunities. At persona service, you can expect varied roles, a professional working environment and companies that value your expertise. Take the next step in your career with us – first-class, professional and people-focused.

Your responsibilities

You will welcome and look after guests and customers in a professional and friendly manner; you will manage the switchboard and forward enquiries to the appropriate contacts; you will handle incoming post and outgoing post reliably; you will liaise with courier services regarding parcels and delivery dates; you will support the accounts team with administrative tasks; you will carefully prepare and check invoices; you will record travel expenses and prepare them for settlement; you will handle general correspondence independently; you will take charge of office organisationand ensure the back office runs smoothly. You will coordinate appointments and meeting rooms as required. You will maintain customer and contact details in the relevant systems. You will order office supplies and consumables and keep track of stock levels.

What we’re looking for

• You have completed an apprenticeship as an Office Management Assistant (m/f/d), Office Clerk (m/f/d) or Office Communications Assistant (m/f/d)
• Ideally, you have experience in reception or back-office roles
• You have a good command of spoken and written German and English
• Proficiency in using MS Office applications is one of your strengths
• You are characterised by a structured, independent and reliable approach to your work
• You are polite, professional and confident in your manner
• You possess strong communication skills and an empathetic, friendly nature
• Discretion and a well-groomed appearance are second nature to you
• You enjoy interacting with customers and guests

What we offer

• A friendly team
• Good pay

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands through our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

At persona service, we give 100% for you!

We have been successfully matching people with jobs for over 58 years – across Germany and with comprehensive support. That’s why we give you our 100% guarantee: with 100% speed, we promise you a quick response within 100 minutes(*). With our nationwide branches, we guarantee you 100% local support through personalised onboarding guidance.

(*) Within our advertised business hours