Clerk for contribution notices (m/f/d)

• Employment in the public utility sector
• Collective pay scale according to TVöD
• Flexible working time model for better compatibility
• Option for mobile working available
• Weekly working time of 39 hours
• Further training and seminars for induction
• Free parking directly on site

What you can always rely on at persona service:

• 50 € per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• The collection of contributions in accordance with ThürKAG as well as the determination of relevant assessment bases and the independent preparation of the corresponding contribution notices for the customer:
• In addition, you will be responsible for the professional processing of objections as well as the examination and decision on applications for deferrals or remissions
• Furthermore, you will be responsible for monitoring all incoming payments to customer accounts and regularly checking the existing statute of limitations for legal protection
• The determination of potential bad debts as well as the provision of professional telephone, written and personal advice to customers:
• Your daily tasks will also include processing complex customer enquiries and complaints and providing important input for the preparation of necessary enforcement measures within the association
• Furthermore, you will support the operational processing of ongoing insolvency proceedings, receiverships and probate proceedings in strict compliance with the applicable legal provisions and deadlines
• Finally, you will ensure the internal documentation of all processes and guarantee smooth communication with other departments within the entire public administration

• You must have completed training as an administrative administrator (m/f/d), administrative specialist (m/f/d) or administrative assistant (m/f/d) or have sound knowledge of applicable administrative law
• In addition, you have relevant professional experience in public administration or in a utility company, Ideally, you have already gained practical experience in tax law
• You are characterised by your confident knowledge of the common MS Office applications and enable you to efficiently process daily correspondence and complex data sets
• German language skills at native speaker level, both written and spoken, as well as a confident handling of and written German as well as a confident use of legal terminology are essential for the legally compliant preparation of notifications
• Furthermore, you are characterised by a high degree of reliability and discretion in dealing with sensitive data as well as a strong service orientation towards all citizens:
• Finally, you are always resilient, structured and goal-oriented, even in stressful situations, in order to always reliably meet the deadlines set for issuing notifications and processing objections
• In addition to your professional expertise, you will also have a valid work permit and permanent residence in Germany