Commercial Administrator (m/f/d)

• performance-related pay
• a long-term and secure job
• cash and non-cash bonuses to mark special personal occasions
• varied and exciting work
• a company pension scheme and other social benefits
• flat hierarchies
• comprehensive induction and support
• the opportunity to work independently
• a motivating working environment and a modern production setting
• opportunities for further training and professional development
• subsidies for the ‘Jobrad’ scheme
• flexibility thanks to our working hours model

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• In this role, you will create and check invoices
• You will process credit notes, invoice cancellations and price changes
• You will manage and process customer orders, call-offs and purchase orders
• You will create and follow up on order confirmations
• You will clarify discrepancies in call-offs and purchase orders and liaise with customers and internal departments
• You will actively communicate with customers regarding delivery dates, quantity adjustments and ongoing orders
• You will maintain customer master data, sales items and customer portals
• You will compile and analyse statistics, key performance indicators, and sales and turnover forecasts
• You will process change requests and manage long-term supplier declarations

• You have completed a commercial apprenticeship, e.g. as an industrial clerk (m/f/d), office clerk (m/f/d), office management assistant (m/f/d) or wholesale and foreign trade clerk (m/f/d)
• You already have experience in order processing, invoicing or customer service
• Proficiency in MS Office, particularly Excel, as well as, ideally, knowledge of ERP systems, are part of your profile
• Good written and spoken German, as well as a valid work permit, are part of your profile
• You enjoy communicating confidently with customers and internal departments, even in more challenging coordination situations
• You are characterised by a structured, independent and punctual approach to your work
• You have a good grasp of numbers, enabling you to analyse key figures, statistics and forecasts
• You work carefully and conscientiously, particularly when maintaining master data and customer portals
• The ability to work as part of a team and collaborate effectively with various departments comes naturally to you