Contract management clerk (m/f/d)

• Flexible working hours with the option of working from home in some cases, 30 days' holiday
• Sports and fitness programmes, health promotion and a company pension scheme
• Individual staff development through targeted training and further education opportunities
• Regular company events across all locations
• Attractive model for employees:internal participation

What you can always rely on at persona service:

• €50 a month as a gift for your mobility, depending on the position, e.g. for the Germany ticket and other benefits.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will support the administration and maintenance of existing service contracts and help to establish good communication with customers
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• You will also help to create new contracts and ensure that all agreed service rules are adhered to
• In addition, you will help to deal with problems in escalation management and support the improvement of contract and risk processes
• In addition, you will coordinate important agreements between different departments, customers and subcontractors to ensure that all contractual obligations are met
• Finally, you review contract amendments, deadlines and cancellation rights and carefully document all relevant adjustments

• You have completed commercial training or a business degree, ideally with a technical background
• You also have initial practical experience in dealing with contracts or in customer service
• In addition, you have a good knowledge of MS Office and basic knowledge of SAP or a CRM system
• Last but not least, you speak and write German very well and have at least B2-level English
• In addition, you enjoy learning, find solutions and communicate clearly and in a structured manner
• you are also good at organising, enjoy working in a team and take responsibility