Customer Service Advisor at a Post Office (m/f/d)
This job posting was automatically translated using AI.
Would you like to apply your specialist knowledge in a new working environment? Then you’ve come to the right place! We’re more than just recruiters – we’re your personal career advisers. Our focus: your next career move, where you’ll feel truly at home.
On behalf of our client, a renowned postal and logistics services company in Grünwald, we are looking for you to join us as a Customer Service Advisor at a Post Office (m/f/d) as part of a temporary placement with the option of a permanent role.
What we offer
- comprehensive induction by experienced training teams before your first assignment
- structured rota planning with reliable and fixed working hours
- attractive offers via the company’s staff discount portals
- a wide range of further training opportunities and courses within the group
- a modern, well-equipped working environment with innovative till systems
What you can always count on at persona service:
- A monthly allowance of €50 towards your transport costs, depending on the role – e.g. for the Deutschlandticket and much more.
- Bonuses, as well as holiday pay and a Christmas bonus
- Free tuition for your children on the Ubimaster learning and tutoring platform
- Numerous shopping discounts with well-known brands via our corporate benefits programme
- Excellent personal support and regular feedback meetings
- A wide range of further training opportunities
Apply now via WhatsApp
Click here!Job description
- You will be responsible for the professional operation of the modern till system and the meticulous processing of all till-related business transactions arising in the branch
- you will also be responsible for providing expert advice to customers on all products and services offered by the post office
- furthermore, you will oversee the careful collection, processing and forwarding of letters, parcels and other commercial items on site
- The active sale of postal items, stationery and branch-specific additional products is also part of your daily tasks within the team
- As part of your role, you will support the smooth organisation of all daily processes in our client’s branch operations
- Furthermore, you will help ensure compliance with safety standards and actively contribute to high levels of customer satisfaction
Requirements
- You have completed an apprenticeship as an office administration assistant (m/f/d), sales assistant (m/f/d) or retail sales assistant (m/f/d)
- you also have some initial practical work experience in sales, customer service, retail or a similar customer-facing role
- your confident use of modern till systems such as ZORA or PACER sets you apart in your day-to-day dealings with customers
- Your command of German at a native level, both spoken and written, as well as your goal-oriented communication style, consistently set you apart
- Furthermore, you bring a high degree of reliability, a strong service-oriented mindset and a structured and meticulous approach to your work
- To fulfil this position of responsibility, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany
Apply to us now!
Shape your professional life according to your ideas - with us at your side! At persona service you will find the job with freedom that you need right now.
With locations throughout Germany and more than 55 years of experience in the context of people and work, persona service is one of the most successful personnel service providers in Germany.
We have lots of jobs and therefore lots of opportunities and scope for development.
