Export Order Processor (m/f/d)

• Performance-related pay and attractive bonus payments
• Flexible working hours through a transparent flexitime scheme
• The option to work partly from home
• 28 to 30 days’ holiday per calendar year
• financial support through a targeted nursery allowance
• full coverage of the costs of individual further training courses and certificates
• Attractive bike leasing scheme, also for private use
• Free drinks available at our modern workplace
• Company pension scheme for a secure future

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for the complete entry of all incoming customer orders and their accurate processing in the company’s central ERP system
• You will also be responsible for the professional preparation of delivery notes, invoices and all necessary international export and customs documentation
• Furthermore, you will oversee the timely procurement of required goods, including the continuous monitoring of delivery dates and coordination with suppliers
• Reliably monitoring delivery dates and liaising closely with all internal and external logistics partners will also form part of your responsibilities
• As part of your role, you will assist with providing written and telephone support to customers regarding delivery status, prices and enquiries
• Furthermore, you will support the sales team with administrative tasks as they arise, as well as with the professional maintenance of all relevant customer master data
• Finally, you will be responsible for the smooth coordination of domestic and international shipments, as well as the organised filing of all order-related documentation

• You have completed further training as a Foreign Trade Specialist (m/f/d) or an apprenticeship as an Office Administration Assistant (m/f/d) or an Industrial Clerk (m/f/d)
• You also have several years’ solid professional experience in commercial order processing, as well as some practical knowledge of customs and export procedures
• Your confident proficiency in using common ERP systems and the MS Officesuite, and ideally some initial experience with CRM software
• You have business-level proficiency in written and spoken German, as well as a good command of English for liaising with international partners and suppliers
• Furthermore, you bring a high level of organisational skill, a conscientious approach to your work and a strong focus on service and customer satisfaction to your day-to-day activities
• Finally, you are a strong communicator and always work in a structured, goal-oriented and take great pleasure in constructive collaboration within a dynamic team
• To fulfil this responsible role, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany