Insurance saleswoman customer service (m/f/d)

• Salary according to TG5 of the insurance contract
• Flexible working: 60% mobile working, flexible working hours and 30 days' holiday
• Family support: daycare cooperation, holiday programmes and offers from the PME family service
• Germany ticket for €23 per month
• Individual development: Versatile qualification opportunities such as seminars, programmes, networking events, language courses (German/English), on-the-job training and e-learning
• Well catered for all round: Company restaurant, coffee bar, (online) sports and prevention offers, excellent health management, Employee Assistance Programme, discounts on insurance products and many purchasing benefits
• company pension scheme from the first day of work
• involvement in sustainability management, bike leasing, e-filling stations, car-sharing parking spaces, CO₂ neutrality

What you can always rely on at persona service:

• direct path to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• As a service-orientated contact person:You are committed to taking care of the concerns of our customers
• Written processing and telephone information on current and completed business transactions with a high degree of complexity are among your central tasks
• You handle demanding insurance-related questions in the areas of property, liability, accident and motor vehicle insurance professionally in service-oriented telephone calls
• You actively participate in various projects and support the continuous improvement of our system landscape

• You have completed training as an insurance salesperson (m/f/d) or insurance specialist (m/f/d)
• Your first experience in the field of composite insurance (SHUK) is an advantage for you, but not a prerequisite
• It is very important: You have specialist knowledge of the IDD requirements and this is a prerequisite
• You have good written, spoken and reading German so that you can reliably maintain documentation and confidently implement customer requests
• Your working style is characterised by a high level of customer orientation, communication skills and strong powers of persuasion
• you are characterised by motivation, commitment and a willingness to work flexibly as part of our duty rota
• you have a high technical affinity and the ability to quickly familiarise yourself with various user programs
• a valid work permit rounds off your profile