Internal sales clerk (m/f/d)

Company pension scheme, subsidy for direct insurance policies Bicycle leasing, personalised training opportunities, individual support for your career and skills, staff discounts with over 400 partners, a supportive working environment and team culture with flat hierarchies, respectful interactions and genuine collaboration; varied roles with a high degree of autonomy; a contribution towards the Deutschlandticket; a secure, long-term job in a local authority-owned company that provides services relating to water, energy, wastewater and waste disposal

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for sales and will support your customers from the initial telephone contact right through to a successful sale
• You will process customer orders independently, from order entry through to ordering and delivery
• You will ensure that all processes between ordering and delivery run smoothly
• In the event of enquiries, complaints or special customer requests, you will devise swift and solution-oriented approaches to ensure customer satisfaction
• You will prepare quotations, respond to customer enquiries by telephone and in writing, and maintain customer data in the system
• You liaise with the planning department and ensure compliance with delivery regulations
• You work closely with the laboratory, production and planning departments to assess and implement customer requirements

• You have completed a vocational qualification as an office administrator (m/f/d), industrial clerk (m/f/d) or hold a comparable qualification
• You have experience in internal sales or order processing
• You are confident using MS Office and the ERP system
• You have a good command of written and spoken German
• Reliability, the ability to work as part of a team and a meticulous approach to your work round off your profile