Internal sales clerk (m/f/d)

• Attractive and performance-based remuneration structures
• Company pension scheme with employer contribution
• Flexible working time arrangements to support work-life balance
• Modern workplace with ergonomic equipment
• regular training and development opportunities
• flat hierarchies and short decision-making processes
• structured induction by experienced team members

What you can always count on at persona service:

• a direct route to permanent employment with our clients
• close support throughout the entire application process
• close coordination with you and your potential employer, taking your wishes into account
• intensive preparation for the interview

• You will be responsible for entering, thoroughly checking and independently processing all incoming customer orders directly in our client’s state-of-the-art ERP system
• You will also be responsible for the comprehensive monitoring of on-time order processing and ensuring a smooth workflow
• Furthermore, you will manage internal coordination with the Sales, Production, logistics and purchasing to resolve all operational issues
• Solution-oriented communication with international customers regarding order status, delivery dates and invoices is also part of your daily tasks
• As part of your role, you will actively assist in resolving discrepancies regarding prices, quantities and the agreed delivery terms
• Furthermore, you will support the team in the careful maintenance and updating of sensitive customer and order master data in the system
• Finally, you will be responsible for the timely preparation of all shipping-related documents, taking into account country-specific export and customs regulations

• You have successfully completed further training as a Specialist in Office and Project Organisation (m/f/d) or hold a comparable commercial qualification
• In addition, a solid commercial apprenticeship as an Industrial Clerk (m/f/d) or Office Management Assistant (m/f/d)
• Your confident knowledge of the practical application of common ERP systems and the full MS Office suite sets you apart
• You have excellent written and spoken German at native speaker level, as well as confident, business-level English
• Furthermore, you bring a high degree of organisational skill, strong communication skills and a strong customer-service focus when dealing with clients
• Finally, you are a team player through and through and always work in a structured, detail-oriented, reliable and independent manner, even in stressful situations
• To fulfil this responsible role, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany