Internal sales clerk (m/f/d)

• continuously increasing holiday entitlement

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• Maintain customer master data in the CRM and ERP systems and create new customer transactions
• Create quotations and orders, communicate them and follow them up reliably
• Coordinate delivery dates with internal departments and obtain sales prices
• Communicate professionally with customers, agents and hubs
• Create invoices:You communicate professionally with customers, agents and hubs in the context of quotations and orders
• You create invoices,
• you coordinate subsequent deliveries and process customer complaints via the CRM and ERP system
• you create credit notes according to specifications and document all steps reliably
• you actively support internal communication with service providers and smooth quotation and order processing
• you conduct structured customer meetings and prepare them carefully

• You have completed training as an office management assistant (m/f/d), industrial clerk (m/f/d) or a comparable qualification
• You have professional experience in internal sales, customer service or order processing
• You are proficient in CRM and ERP systems such as Salesforce and SAP and have very good knowledge of MS Office
• Knowledge in the areas of quotation and order management, invoicing and receivables management are part of your profile
• you have a good command of written and spoken English, other foreign languages are an advantage for you
• strong communication skills, customer orientation and organisational skills are among your strengths
• your way of working is independent, structured and at the same time team-oriented