IT Application Manager (m/f/d)

• Various offers for individual further training
• Company pension scheme for the future
• Flexible working time models for a better quality of life
• Discounted job ticket for local transport
• Our own canteen with a varied range of meals
• Extensive sports programme for the workforce
• Structured induction by experienced colleagues:

What you can always rely on at persona service:

• intensive preparation for the job interview with our client
• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and a travelcard. e.g. for the Germany ticket and much more
• bonuses as well as holiday and Christmas bonuses and attractive industry bonuses
• free tutoring for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• diverse further training opportunities

• You will be responsible for the expert support and continuous optimisation of the clinical application systems, taking into account internal quality standards and specialist requirements
• In addition, you will be responsible for the analysis and sustainable elimination of software-related faults within the existing IT infrastructure in first and second level support
• Furthermore, you will be responsible for the installation and configuration of new software componentsinfrastructure in first and second level support
• In addition, you will oversee the installation and configuration of new software components and actively support the implementation of system-wide updates and release changes
• The creation and maintenance of technical documentation as well as user training:
• In addition, you will support the planning and implementation of IT projects for the digitalisation of clinical processes in close coordination with the specialist departments involved
• Furthermore, you will support the connection of large medical devices to the existing system landscape and ensure smooth data exchange between the platforms
• Finally, you will be responsible for monitoring the system interfaces and proactively identifying errors to ensure maximum availability of all supported applications

• You have successfully completed training as an IT specialist for system integration (m/f/d), IT system administrator (m/f/d) or IT administrator (m/f/d)
• In addition, you have sound professional experience in operational application support or technical IT support, ideally within a complex institutional environment
• You have a sound knowledge of common ticket systems, Windows operating systems and basic experience with SQL databases and network structures characterise you in particular
• You have a native level of written and spoken German for precise communication with all internal and external stakeholders
• Furthermore, you have a high level of analytical thinking and a strong service orientation in dealing with different user groups
• Finally, you are resilient and work in a structured and solution-oriented manner, to ensure a high quality of service at all times, even in time-critical situations
• In addition to your professional expertise, you will also have a valid work permit and permanent residence in Germany to fulfil this responsible position