Key Account Manager (m/f/d)

• top working atmosphere and appreciate our trusting cooperation. We live an open communication with a "you" across all hierarchies.
• Our working atmosphere couldn't be better: the Elbe on the doorstep, outdoor terrace, modern office and conference rooms, an organic-certified company restaurant, fresh fruit and free drinks.

What you can always rely on at persona service:

• €50 per month as a gift for your mobility, depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will work closely with your colleagues in the key account team and ensure coordinated support for important customers
• You will look after selected customers independently - from initial coordination to operational implementation in day-to-day business
• Supporting customer publishers is one of your tasks: You ensure that information, timings and measures are optimally interlinked
• You support our sales force, which looks after the book trade, and help to efficiently implement customer data and campaigns
• You organise back-office topics independently, bring structure to processes and ensure reliable administration
• You create reports, analyses and listing documents for the team and customers to enable well-founded decisions and smooth cooperation

• You have completed training or a degree and ideally have some experience in book sales as well as industry knowledge in the book trade
• Working independently and on your own responsibility is a matter of course for you; you like to explore new topics quickly
• You use your analytical skills in a targeted manner: You work confidently with Excel and enjoy translating figures into helpful insights
• You communicate clearly and in a friendly manner, both verbally and in writing, maintain an overview even with many parallel topics and approach challenges pragmatically
• working in a dynamic team motivates you - you actively participate and contribute constructively
• your very good written and spoken German skills enable you to communicate precisely and comprehensibly
• you show your passion for books and publishing programmes in your daily work and want to bring this enthusiasm to the team