Management assistant for property and housing management (m/f/d)

• Working hours

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• Create, maintain and sort out files, in particular property, tenant and leaseholder files
• Monitor deadlines, maintain data, keep lists and tables and process outstanding rent claims, dunning runs and incoming payments
• Payment agreements, payment agreements, instalment payments and enforcement measures in coordination with the project management
• You prepare budget and receivables analyses in coordination with the regional controlling office
• You check applications for rent reductions in accordance with the applicable legal situation and the specifications agreed in the rental agreement
• The processing of applications, You are responsible for processing applications, calculating the reduced rent and drawing up amendment agreements or supplements
• Processing ordinary and extraordinary ancillary cost statements and recording the billing parameters
• Processing tenant objections, clarifying these with specialist departments such as construction management and, if necessary, with VOR
• Creating, updating and managing energy certificates

• You have completed a three-year commercial or administrative apprenticeship in a recognised profession, preferably in the real estate industry
• You have a good knowledge of business and real estate management
• Experience in the housing industry is desirable
• You have a sound knowledge of the standard IT applications MS Office and the use of the Internet
• Knowledge of SAP ERP 6.0 or you are willing to acquire knowledge of the SAP-supported BALIMA process in the short term
• you have good written and spoken communication skills
• willingness to travel on business, you have a category B/3 driving licence and are prepared to drive a company car independently
• you are customer- and addressee-oriented and convince with target-oriented negotiating skills
• you are characterised by team-oriented action, critical thinking and social skills
• you have good judgement and make decisions responsibly