Membership and Lease Administration Officer (m/f/d)

• Working in a voluntary organisation
• Flexible working hours

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• a wide range of further training opportunities

• You must carefully enter membership applications into the club’s IT system
• You issue membership cards for new members
• You draw up tenancy agreements and compile them together with the relevant annexes
• You send the blank tenancy agreements to the tenants, accompanied by a cover letter
• You follow up on returns and check the returned documents for completeness
• If a lease agreement is not returned or documents are missing, you contact the tenants
• You request documents and supporting evidence from members and tenants by telephone, email or post
• In the case of outstanding invoices, you send friendly reminders to members and tenants requesting payment, by telephone, email or post
• You will file documents at the office: in paper form in the tenants’ files and as scans in the electronic archive
• You will request quotes from construction firms by email and clarify the enquiry in advance by telephone
• You help out with mailshot campaigns: you draft form letters, print them, put them in envelopes and frank them if necessary

• You have completed a vocational qualification as an office administrator (m/f/d),

administrative assistant

(m/f/d) or a comparable qualification

• You have experience in administrative processing and office organisation
• You are confident in using MS Office and the IT system
• You have a good command of written and spoken German
• Reliability, the ability to work as part of a team and a meticulous approach to your work round off your profile