Order clerk (m/f/d)

• a varied range of tasks within a motivated team
• personalised training opportunities
• a flat organisational structure
• a modern office

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for checking, entering and tracking orders in the ERP system
• You will also act as the point of contact for customers, suppliers and internal departments (e.g. purchasing, production, logistics)
• You will be responsible for creating and maintaining order, delivery and invoice documents
• Monitoring delivery dates, as well as handling delivery delays and feedback, will also form part of your remit
• In addition, you will be responsible for recording, processing and following up on customer complaints
• You will actively contribute to improving our order management processes

• You have completed a commercial apprenticeship, e.g. as an industrial clerk (m/f/d), office administration assistant (m/f/d) or a comparable qualification
• you have already gained some initial experience in order processing or in internal sales
• You are fully proficient in using standard ERP systems and MS Office
• You have a very good command of written and spoken German; knowledge of other languages is also desirable
• You are a team player, initiative and a sense of responsibility are among your strengths
• You are characterised by your organisational and communication skills, as well as a professional manner