Order clerk (m/f/d)

• free meals

What you can always count on at persona service:

• €50 a month towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will prepare, check and send quotations, order confirmations, delivery notes and invoices
• You will maintain and update customer, product and order master data in Sage 100 and MS Teams
• You will process and handle customer orders independently, both nationally and internationally
• You will plan, organise and coordinate dispatch orders both domestically and abroad
• You will create export, customs and shipping documents and submit them to freight forwarders, air freight carriers and customs authorities
• You will liaise with the warehouse and stock control teams regarding delivery dates, stock availability and packaging dimensions
• You will communicate in a customer-focused manner with customers, logistics service providers and international partners; you manage the switchboard and forward enquiries
• you systematically archive, manage and track all documents relating to orders, dispatch and exports

• You have completed a vocational qualification as an office administrator (m/f/d), industrial clerk (m/f/d), freight forwarding clerk (m/f/d) or a comparable qualification
• Ideally, you will have gained experience in order processing, exports or logistics
• Basic knowledge of customs and export procedures would be an advantage
• You are confident using MS Office and, ideally, have experience with Sage 100 and standard customs software
• You have a strong command of written and spoken German and English
• Strong communication and organisational skills, reliability, the ability to work well in a team, and a structured and independent approach to work round off your profile