Order clerk (m/f/d)

• flexible working hours for a good work-life balance
• attractive remuneration in line with the applicable collective agreement
• modern workstations with excellent facilities
• Structured induction by experienced colleagues
• Regular training opportunities for personal development
• Free parking spaces directly in front of the company building
• Free drinks such as water and coffee

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will independently manage and plan all incoming customer orders in the central order centre and process them systematically
• You will closely monitor the timelines of the production processes, thereby ensuring on-time delivery to customers
• As the commercial liaison between Sales, Production and external logistics partners, you will ensure that processes run smoothly
• You will record, maintain and update all relevant order data comprehensively in the ERP system
• You will deal with commercial and logistical enquiries from customers and partners competently and reliably
• To ensure timely dispatch, you prepare accompanying documents, delivery notes and goods-related paperwork
• You support the ongoing optimisation of existing processes in planning and the internal order centre

• a completed further training programme leading to the qualification of Specialist in Freight Transport and Logistics (m/f/d) or as a Specialist in Office and Project Organisation (m/f/d), based on an apprenticeship as a Freight Forwarding and Logistics Services Clerk (m/f/d) or an Industrial Clerk (m/f/d)
• You have already gained several years’ solid professional experience in order processing, work planning or scheduling within an industrial company
• You have a sound knowledge of common ERP systems and the MS Office suite
• Your profile includes excellent written and spoken German at native speaker level (C2/C1), enabling you to communicate confidently in business situations
• you possess a high degree of organisational skill and initiative
• you are characterised by a strong service-oriented approach
• you are a team player and work in a structured, goal-oriented manner with a strong focus on quality
• A valid work permit and permanent residence in Germany round off your profile