Order clerk (m/f/d)

• individual development and training opportunities
• attractive remuneration plus special benefits
• company pension scheme and health programmes
• modern working environment, strong team culture and regular events

What you can always rely on at persona service:

• €50 per month as a gift for your mobility, depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• The preparation of quotations and processing of orders for repairs incl. project planning and commissioning of internal service areas are your responsibility
• you are responsible for carrying out repairs within performance, cost and deadline specifications
• you are also responsible for communicating with customers about order status, delivery dates, queries or complaints
• :
• you are responsible for communicating with customers about order status, delivery dates, queries or complaints
• reviewing the progress of repairs in coordination with the workshop manager and invoicing
• you are responsible for sales and gross profit planning within the scope of the tasks supervised as well as preparing cost estimates for interdisciplinary customer service orders
• working with customers, suppliers and internal departments
• :customers, suppliers and internal departments
• you identify process optimisation opportunities in order processing
• you also act as a partner in the finance department in the collection of receivables and price checks
• identifying and requesting advance requirements and checking the progress of repairs in coordination with the workshop management round off your job profile

• You have completed a commercial apprenticeship, e.g. as an office management assistant (m/f/d) or a technical apprenticeship with a commercial affinity
• Ideally, you have already gained several years (1-3) of professional experience
• You have good aviation knowledge in Maintenance Organisation EASA Part 145
• You are confident in dealing with customers and internal persons as well as with SAP R/3 or SAP Hana - CS/SD module. SAP Hana - CS/SD module are a matter of course for you
• You have business fluent English skills
• Your customer-oriented thinking and solution-oriented actions speak for you
• You have the ability to identify solutions for customer problems and requirements
• You are characterised by self-motivation, organisation and communication as well as a structured and precise way of working