Order processing clerk (m/f/d)

• Future-proof job in an industrial company
• Attractive salary package and permanent employment contract
• Individual induction and a wide range of further training opportunities
• Appreciative exchange at eye level in the team
• Flexible flexitime and pro rata hybrid working
• monthly allowance via a Ticket Plus
• free use of the internal consulting programme meinEAP
• attractive employee discounts through various corporate benefits
• option to lease a job bike
• a total of thirty days' holiday for sufficient recovery
• weekly working time of 38,5 hours
• varied tasks in a modern working environment
• value-orientated and highly appreciative working culture

What you can always rely on at persona service:

• Intensive preparation for the interview with our client
• €50 per month as a gift for your mobility, depending on the position, e.g. for the Germany ticket and other travel expenses. e.g. for the Germany ticket and much more
• Bonuses as well as holiday and Christmas bonuses and attractive industry bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will be responsible for the commercial review and complete processing of all incoming customer orders in accordance with internal guidelines and quality specifications
• In addition, you will be responsible for the error-free creation of order confirmations, invoices and credit notes for national and international customers:
• Furthermore, you will be responsible for proactively managing and monitoring the entire order fulfilment process through to the successful handover to the internal logistics department
• Structured data entry and continuous maintenance of all sales-relevant master data in the modern merchandise management system are also part of your daily tasks
• As part of your job, you will support the timely and correct preparation of all required shipping and export documents for domestic and foreign markets
• Furthermore, you will support close and cross-departmental cooperation with the sales department production, the customs department and the logistics team
• Finally, you will be responsible for clarifying queries and deviations in the ongoing process to ensure smooth processing at all times

• You have completed commercial training as a wholesale and foreign trade merchant (m/f/d), industrial clerk (m/f/d) or office management clerk (m/f/d)
• In addition, you have sound practical professional experience in independent commercial order processing and reliable complaints processing
• You have a sound knowledge of common MS Office applications and initial practical experience with an established merchandise management system.applications as well as initial sound practical experience with an established merchandise management system characterise you
• you have a very good command of written and spoken German at native speaker level as well as a good command of English for written communication
• in addition to your professional expertise, you also have a valid work permit and permanent residence in Germany
• furthermore, you bring a high degree of pronounced customer and service orientation as well as a pronounced and service orientation as well as a pronounced joy of communication for your daily work
• Finally, you are an absolute team player, impress with your high level of initiative and always structured, reliable and conscientious way of working