Patient admission clerk (m/f/d)

• Varied and responsible work
• Small, team with short coordination channels
• indefinite employment contract
• remuneration according to AVR DWBO
• employer-financed company pension scheme at top conditions
• special annual payments
• regular pay rises and step increases
• 30 days' annual leave
• extensive training and further education opportunities
• flexible duty planning to improve the and further training opportunities
• flexible duty scheduling for a better work-life balance
• work in a family atmosphere
• coffee and tea at your disposal

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You are the first point of contact for new care clients, relatives and carers
• You organise and coordinate the initial admission of new clients
• You liaise with doctors, therapists, specialist clinics and social workers
• In addition, you process administrative processes relating to client admission and care:You liaise with doctors, therapists, specialist clinics and social services
• In addition, you handle administrative processes relating to client admission and care
• You also support contract management and ensure structured correspondence with cost bearers
• In addition, you are involved in quality assurance administrative processes
• You build trusting relationships with clients, relatives and the team:customers, relatives and the team
• Ideally, you will also be involved in information collection (SIS®) and action planning

• You have completed training in healthcare, nursing or a comparable field
• In addition, you have already gained experience in organisational patient and customer care
• If possible, you also have professional experience in the outpatient sector
• Good knowledge of MS Office is desirable. customer care
• at best, you also have professional experience in the outpatient sector
• good knowledge of MS Office is desirable and experience with the structural model, SIS® or action planning is also an advantage for you
• you enjoy dealing with people in need of help and their relatives
• a service-orientated, friendly and engaging communication distinguishes you just as much as organisational strength and an independent and responsible way of working
• The ability to work in a team and a confident manner in dealing with internal and external contacts round off your profile
• :inside rounds off your profile