Resource Management Officer (m/f/d)

• flexible working hours from 6 am to 9 pm
• attractive options for remote working
• central location in the heart of Berlin
• modern technical equipment for working from home
• optional company pension schemes
• structured induction by experienced colleagues
• varied tasks in commercial property management

What you can always count on at persona service:

• thorough preparation for your interview with our client
• a monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday and Christmas pay, and attractive industry-specific allowances
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will be responsible for the comprehensive commercial management and administration of our client’s assigned properties, in accordance with legal requirements
• You will also be responsible for recording all contract-related data and meticulously maintaining the property files in the IT system
• Furthermore, you will oversee the preparation, verification and timely invoicing of all operating and service charges incurred by the respective tenants
• Your daily tasks will also include the independent processing, verification and posting of incoming invoices in the specialist SAP system
• As part of your role, you will assist with the preparation, tendering and awarding contracts for external services relating to building cleaning and maintenance work
• Furthermore, you will assist with all written and telephone correspondence with service providers, public authorities and the respective tenants of the properties
• Finally, you will be responsible for the structured processing of fault reports and will coordinate their prompt rectification by contracted tradespeople

• You have successfully completed further training to become a qualified property management specialist (m/f/d), building on an apprenticeship as a property agent (m/f/d) or office management assistant (m/f/d)
• you also have in-depth professional experience in operational property management, as well as initial practical experience in the detailed settlement of service charges and operating costs
• You are distinguished by your confident knowledge of standard MS Office applications, as well as some initial practical experience in using SAP applications
• You stand out thanks to your native-level command of written and spoken German, as well as your professional manner when dealing directly with customers
• Furthermore, you bring a high degree of teamwork, reliability and a strong service-oriented approach to supporting clients
• Finally, you are highly organised and always work in a structured, with an eye for detail and with the utmost diligence in the dynamic day-to-day business of property management
• To fulfil this responsible role, in addition to your professional expertise, you must hold a valid work permit and have a permanent residence in Germany