SME Account Manager (m/f/d)

• 13 months’ salary
• a relaxed dress code
• extensive training and development opportunities
• up to 32 days’ holiday and flexible working hours
• regular team events and staff parties
• company pension scheme and capital-forming benefits

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• numerous shopping discounts with well-known brands via our corporate benefits programme
• excellent personal support and regular feedback meetings
• a wide range of further training opportunities

• You will provide comprehensive, collaborative and proactive advice to SME clients in both lending and deposit business
• You will develop bespoke financial solutions tailored to each client’s needs and present them to clients
• You support your clients over the long term and shape client relationships in a way that is needs-based, profit-oriented and risk-focused
• You conduct client meetings, analyse the financial situation and funding requirements of businesses, and negotiate terms right through to the conclusion of the deal
• You will make targeted new contacts, build professional networks and maintain them over the long term
• You will identify cross-selling opportunities and utilise them to secure additional business deals
• You actively monitor market developments and use them to identify opportunities and areas where action is needed for your clients
• You assess loan applications and risks, and carefully prepare decision-making documents
• You utilise digital banking products and services in customer care and make them accessible to your clients
• You carefully document client data, the content of discussions and contractual documents in the relevant systems

• You have completed a banking apprenticeship (m/f/d) or a degree in economics or law
• You have relevant professional experience in supporting commercial and SME clients
• You have sound IT skills and a passion for innovative, digital banking products and services
• You have a good command of written and spoken German
• You have a keen, cross-sector interest in the business models of SME clients
• You impress with your strong negotiating skills, ability to close deals and sense of responsibility
• You are characterised by a diplomatic touch when dealing with clients and network partners
• You are resident in Germany and hold a valid work and residence permit for Germany