Technical customer advisor (m/f/d)

This job posting was automatically translated using AI.

Office, Economy & Administration
Hamburg
40,000 - 45,000 € p.a.
Full-time

Would you like to put your expertise to good use in a new working environment? Then you’ve come to the right place! We’re more than just recruiters – we’re your personal career advisers. Our focus: your next career move, where you’ll feel truly at home.

On behalf of our client, an established medium-sized mobility services company in Hamburg, we are looking for you to join us as a Technical Customer Advisor (m/f/d) as part of a temporary placement with the option of a permanent role.


What we offer

  • employer-funded occupational pension scheme and capital-forming benefits
  • modern workplace facilities in a pleasant working environment
  • discounts on in-house services and those of partner companies
  • Financial support in the form of a monthly travel allowance
  • 30 days’ holiday plus 2 days off
  • Comprehensive in-house health management and a wide range of sports facilities

What you can always count on at persona service:

  • €50 a month towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
  • Bonuses, as well as holiday pay and a Christmas bonus
  • Free tuition for your children on the Ubimaster learning and tutoring platform
  • Numerous shopping discounts with well-known brands via our corporate benefits programme
  • Excellent personal support and regular feedback meetings
  • A wide range of further training opportunities

Job description

  • You will be responsible for providing comprehensive and expert advice to members on all matters relating to modern vehicle technology and general road traffic
  • In addition, you will be responsible for providing accurate initial legal advice, as well as sound purchasingand accident advice to all those seeking guidance
  • Furthermore, you will manage the reliable scheduling of appointments for the in-house testing centre, taking into account daily capacities and organisational processes
  • Conducting technical vehicle inspections independently – such as brake, shock absorber, lighting and acceleration tests
  • As part of your role, you will assist with qualified used car inspections, seasonal inspections and the optimal preparation for the annual general inspection
  • Furthermore, you will assist in drawing up technically sound fault diagnoses and provide clear information on the extent of the faults and appropriate repair methods
  • Finally, you will be responsible for providing professional advice on all necessary and future repair requirements, whilst adhering to high quality standards

Requirements

  • You have completed an apprenticeship as an automotive mechatronics technician (m/f/d), automotive mechanic (m/f/d) or automotive sales specialist (m/f/d) with a sound technical understanding, as well as a Class B driving licence
  • you also have extensive professional experience in vehicle repairs, vehicle inspection or in providing technical advice to discerning customers
  • your confident use of standard IT systems and industry-specific software sets you apart when handling all enquiries on a daily basis
  • Your command of German, both spoken and written, at native level, as well as strong communication skills, set you apart
  • Furthermore, you bring a high level of quality awareness and structured thinking, as well as strong analytical skills
  • Finally, you are extremely reliable and enjoy working both independently and as part of a friendly team
  • To fulfil this responsible role, in addition to your technical expertise, you must hold a valid work permit and be a permanent resident in Germany
Apply now

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Call us on +49 2351 7893111.

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