Apprenticeship Register Administrator (m/f/d)

• A position of responsibility with a direct link to vocational training and genuine social value
• A structured induction programme that introduces you step by step to more complex tasks
• The option to work remotely (working from home) after an induction period of approx. 6 months
• A supportive team that values collaboration and mutual support
• A role with clear structures, but also scope for independent decision-making

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

• You will independently enter vocational training contracts (BAV) into the IT system and ensure that the documentation is error-free
• You will process cancellations, amendments, and applications to shorten or extend apprenticeship contracts reliably and on time
• You will carefully process and document journeyman’s examination records
• You act as a point of contact for companies and apprentices, both by telephone and in writing, regarding questions on contract and apprenticeship law
• You also assist with the digitisation and archiving of files, thereby helping to streamline processes

• Ideally, you will have experience in administration, preferably in the education sector; Knowledge of vocational training would be an advantage
• Alternatively, you have a teaching qualification, work in social work or sociology, or hold a comparable qualification in the education sector – whether acquired through a degree or further training in the field of vocational or educational support
• You are characterised by a very quick grasp of new concepts and a meticulous, structured approach to your work
• You are able to cope well under pressure and are a strong team player
• You are confident in using standard Office programmes; ideally, you already have experience with digital filing and administration systems
• You are willing to get up to speed quickly and to take on even more complex administrative tasks independently