Customer advisor (m/f/d)

• Free parking

What you can always rely on at persona service:

• €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• When creating and maintaining customer data in our ERP system, you’ll pay close attention to detail and ensure that records are kept up to date
• You’ll prepare and process invoices for customers reliably
• You carry out administrative and organisational tasks relating to customer care carefully and on time
• You compile and maintain statistics, and you analyse the data to optimise service processes
• You are responsible for handling complaints within customer service and find solution-oriented approaches

• You have completed a vocational qualification as an Office Administration Assistant (m/f/d), Industrial Clerk (m/f/d) or hold a comparable qualification
• Experience with SAP is desirable and will help you with customer management
• You have already gained practical experience in the field of customer management
• You are confident in using MS Office, particularly Excel, and apply your knowledge effectively in your day-to-day work