ERP & Business Operations Specialist (m/f/d)

• quick decision-making processes and the opportunity to play an active role in shaping processes and digitalisation
• systematic induction training and modern, air-conditioned workstations
• working as part of a dedicated and supportive team

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personalised support and regular feedback meetings
• A wide range of further training opportunities

• You maintain master data in the ERP system and configure system settings to ensure that all processes are accurately mapped
• You are responsible for user management: you create user accounts, adjust permissions and deactivate accounts where necessary
• If errors occur in the system, you analyse and resolve them, liaising with the software service providers where necessary
• You process orders independently as part of day-to-day operations, from entry through to completion
• You monitor goods movements and ensure they are correctly recorded in the system
• You process invoices and credit notes and resolve discrepancies
• You generate analyses and reports based on the available system data
• You check stock levels, assist with stock-takes and process the associated reports
• You keep an eye on existing processes, identify deviations at an early stage and implement practical solutions
• As the point of contact for external IT service providers, you will coordinate enquiries and assignments
• You will support colleagues with software queries and internal system issues

• You have successfully completed a commercial apprenticeship as an industrial clerk (m/f/d), office management clerk (m/f/d) or wholesale and foreign trade clerk (m/f/d)
• You have experience in commercial administration, such as stock checks, stock-taking and data analysis
• You have gained experience in working with ERP systems, particularly in master data maintenance and user administration
• You have knowledge of order processing as well as handling invoices and credit notes
• You are naturally confident using MS Office, particularly Excel
• You communicate confidently and professionally with external IT service providers and software suppliers