Internal sales clerk (m/f/d)

• Working hours on Fridays until 12.30
• Company pension scheme
• Opportunities for further training

What you can always count on at persona service:

• A monthly allowance of €50 towards your travel costs, depending on the role – e.g. for the Deutschlandticket and much more.
• Bonuses, as well as holiday pay and a Christmas bonus
• Free tuition for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• A wide range of further training opportunities

• You will provide customer support from our office and be available to respond to enquiries by telephone and email
• You will draw up quotations and cost estimates independently and ensure they meet customer requirements
• You will reliably process incoming orders from entry through to delivery
• For international deliveries, you will prepare the necessary customs documents
• You will maintain price lists in accordance with customer specifications and keep them up to date at all times
• You organise deliveries on time in coordination with the logistics team and customers
• You handle complaints, clarify the facts and ensure a swift resolution
• In the accounts receivable process, you keep track of outstanding items and take the necessary action
• In SAP, you maintain customer and master data and create new materials

• You have completed a vocational qualification as an office administrator (m/f/d), industrial clerk (m/f/d) or hold a comparable qualification
• You have already gained experience in internal sales, order processing or customer service
• Knowledge of SAP, ideally in master data maintenance and material creation, would be an advantage
• You are confident in using MS Office, particularly Excel for calculations and statistics
• Initial experience with customs documents or in debt collection would be desirable
• You have a good command of written and spoken German
• Reliability, the ability to work as part of a team and a meticulous approach to your work round off your profile