Office clerk (m/f/d)

• Modern workplace at the largest utility company in the region
• Very good induction with competent contact persons
• Possibility of being taken on by the customer if suitable and required
• Full-time working hours (39h/week, regular working hours)
• Workplace with social relevance (basic services in the city)
• Central location in Dortmund with very good public transport connections
• Collegial team and appreciative corporate culture

What you can always rely on at persona service:

• €50 a month as a gift for your mobility, depending on the position, e.g. for a ticket to Germany and other benefits.
• Bonuses as well as holiday and Christmas bonuses
• Free tutoring for your children on the Ubimaster learning and tutoring platform
• Numerous shopping discounts with well-known brands via our corporate benefits programme
• Excellent personal support and regular feedback meetings
• Multiple further training opportunities

• You will be responsible for processing receivables management (in writing and by telephone)
• You will be responsible for advising customers and contacting them by telephone regarding payment issues
• You will also be responsible for maintaining and monitoring outstanding receivables in SAP-ISU
• You will be responsible for independent support and communication with social welfare offices and authorities
• You will be responsible for maintaining lists and overviews (e.g. proof of age of receivables)
• Supporting customers in the area of reminders
• You will be responsible for maintaining lists and overviews.
• You will be responsible for maintaining lists and overviews (e.g. proof of age of receivables)
• Supporting and assisting customers in the area of dunning

• You have completed training as an office administrator (m/f/d), industrial clerk (m/f/d) or a comparable qualification
• Ideally, you have experience in receivables management and dunning in the energy or utilities sector
• You are confident in using MS Office and the SAP ISU system
• You are characterised by a good command of written and spoken German
• Friendliness, reliability, the ability to work in a team and a precise way of working round off your profile